Kentucky Public Service Commission

Final Order Entered: that Mr. Shepherd’s formal complaint is dismissed with prejudice and is removed from the Commission’s docket.

Lowell DeWayne Shepherd Response to Commission Order

Order Entered: Within 20 days of the date of this Order, Mr. Shepherd may file additional information into the record in support of his complaint.

Kentucky-American Water Company Response to Commission Staff Second Request for Information

Commission Staff's Second Request for Information to Kentucky-American Water Company

Kentucky-American Water Company Response to Commission Staff First Request for Information

Commission Staff's First Request for Information to Kentucky-American Water Company

Kentucky-American Water Company Answer and Motion to Dismiss

Order Entered: 1 . Kentucky-American is to satisfy the matters complained of or is to file a written answer to the Complaint within ten days from the date of entry of the Order. 2. Kentucky-American shall fi le copies of all bills into the record that were issued to Mr. Shepherd in 2018 and 2019 up until the present day, within ten days from the date of entry of the Order. 3. Should documents of any kind be filed with the Commission in the course of this proceeding, the documents shall also be served on all parties of record. A party filing a paper containing personal information shall, in accordance with 807 KAR 5:001, Section 4(10), encrypt or redact the paper so personal information cannot be read.

Acknowledge Receipt of Filing

Lowell DeWayne Shepherd v. Kentucky-American Water Company